Shipping Policy
Thank you for visiting and shopping at Winey Bitches Co. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
US Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Winey Bitches Co ships to addresses within the U.S., U.S. Territories. We do not ship to APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Winey Bitches Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Winey Bitches Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. at this time but check back as this may change.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order below.
Return & Exchange Policy
Unworn and unwashed items are valid for return. Custom made items, used products and intimate apparel are not returnable. Refunds and exchanges* can be made within 10 days of purchase date. A return or exchange without a receipt / order number will be granted store credit in the amount of the item(s) most recent sale price. Returns/exchanges must have a RETURN AUTHORIZATION NUMBER-NO EXCEPTION. Your refund will be processed within 5-10 business days from when we receive the original item(s) less shipping. To ensure the prompt and efficient processing of your return, please note the return authorization number on the box, and include it with your returns shipment to the address below. Don't have an authorization number?. Fill out the form below by clicking the link or Contact us at Info@WineyBitches.Co
WineyBitches.co
ATTN: Returns
7121 W. Craig Rd #113-222
Las Vegas NV. 89129
*If you exchanging an item please check availability for the preferred size of your requested exchange item at www.WineyBitches.Co. Feel free to contact us at info@WineyBitches.Co or call 702-720-2900 to hold aside your size as to ensure it will not sell out. If you have any questions, or if you received a defective or incorrect item, please contact our Staff. We are available Monday through Friday 10 AM to 5 PM US PST, by "Chat" or email at Info@WineyBitches.Co
Please DO NOT send item until you receive a Return Authorization Number from us after filling out the below form.